Skip to main content
Side panel
Course search
Close
Course search
Toggle search input
Log in
Top CPD
Collapse
Expand
Customer Service Success 2.0
Handling Customer Complaints 2.0
Complaint Handling 3.0
Courses
CPD
Customer Service
More
Course categories
IRPM Build to Rent
IRPM Leasehold
Self Enrol Courses
CPD
CPD / 60-Second Skills
CPD / Communication and Social Skills
CPD / Conflict Management
CPD / Customer Service
CPD / Diversity and Inclusion
CPD / FCA Compliance
CPD / Finance Skills
CPD / Health and Safety
CPD / Health and Safety / Cardinus Personal safety CPD
CPD / Health and Wellbeing
CPD / Housing
CPD / Human Resources
CPD / Leadership and Management
CPD / Personal Development
CPD / Policy and Compliance
CPD / Toolbox Talks
CPD / I.T. Skills
CPD / Online Social Presence
CPD / Marketing
CPD / Project Management
CPD / Sales Mastery
CPD / Cyber Security
CPD / Debunking Workplace Myths
CPD / Examined CPD Courses
Description
testcat
cattest
Search courses
Search courses
Complaint Handling 3.0
Handling Customer Complaints 2.0
Customer Service Success 2.0
What Makes a Key Account Manager
Vulnerable Customers
Telephone Etiquette
Stellar Customer Service Best Practices
Promote Your Service Value
Mastering the Telephone: Basic Skills
Key Account Management in Your Business
Is the Customer Always Right?
Introduction to Key Account Management
Identifying and Exceeding Customer Needs
Handling Customer Complaints
Five Steps to Problem-Solving and Diffusing Upset Customers
Excellence in Customer Service
Customer Service Success
Customer Loyalty
Complaint Handling
